‘Simple Truths I’ve Picked Up’
Bob Priest-Heck, president and COO of Freeman, is launching a blog in collaboration with pcmaconvene.org. Each month, he’ll share his wisdom on what it takes to lead others with strength and integrity....
View ArticleSpeak Like You’re Right and Listen Like You’re Wrong
It’s important to pitch an idea with confidence, and it’s just fine if your passion for something comes through when you talk. But don’t let the dialogue in your head turn you into a bad listener....
View ArticleJudge by Intentions, Not Actions
This is a bit counter-intuitive, because we’re taught to judge people not by what they say, but by what they do. All well and good. But if we take time to consider what someone intended to do, outside...
View ArticleThe Goal of ‘Goaling’
I’ve been thinking a lot lately about the advantages of “goaling.” Not goal-tending (although the hockey term has its business applications) but actual goaling — the habit of listing our goals and...
View ArticleThe Power of Three
The power of three is hardwired into our brains. From fairy tales (The Three Bears, The Three Little Pigs) to literary trilogies (Sophocles, Trollope, Tolkien), three seems the right number. Even the...
View ArticleThe Hard Work of Innovating
If you want to be seen as innovative, you have to innovate. Pretty much every organization on the planet wants to be seen as innovative. But fewer want to do the hard work of actually being...
View ArticleDon’t Worry About the Competition
Some managers obsess about what the competition is doing. The thinking is, if you stay one step ahead of the other guys, you’ll stay in front, right? Not so much. Formula 1 drivers don’t win...
View ArticleUnless You’re Superman, You Can’t Be Good at Everything
One of the best things about the “Avengers” series (both the Marvel Comics and the films) is that it reminds us that even superheroes need a team. Each member of the group has his or her strengths —...
View ArticleDrop That Box of Rocks
We’ve all been through the painful experience of being around colleagues, friends, or family members who insist on carrying a grudge. It’s a lot like carrying around a box of rocks. It drains your...
View ArticleDo Unto Others
Pretty much every religion or philosophy has some version of the Golden Rule, otherwise known as the ethics of reciprocity. Sometimes it’s not in our power to give people what they want — a raise, time...
View ArticleMore Does Not Mean Better
Forty years ago, Gary Trudeau published what is now a classic Doonesbury cartoon in which he poked fun at the American penchant for conspicuous consumption. In the comic, a newly adopted Vietnamese...
View ArticleDon’t Be a Helicopter Boss
Whether your job involves managing hundreds of people or leading a small task force, you’ve been hired to perform that job based on what you know, not what you do. If everyone on your team shares the...
View ArticleTaking it Personally To Make it Personal
How many times have you heard this: “Don’t take it personally!” This directive usually accompanies a statement that is offensive to our colleagues, our alma mater, or some other group we identify with....
View ArticleFall Design Lessons
One of the most challenging things about designing for change is that if often feels counter-intuitive. Unnatural, even. That’s because we have to let go of something that has always worked in order to...
View ArticleYou’re Not Fooling Anybody
I’m sometimes perplexed and a bit put off when I see people making a big show about climbing the corporate ladder. You probably know the type — they tend to favor an elbows-out approach that blocks...
View ArticleLiving a Designed Life
Do people still use wall calendars? I used to have one in my office, but it was supplanted years ago by some sort of digital assistant and eventually by my cell phone. I still remember, a bit...
View Article‘Simple Truths I’ve Picked Up’
Bob Priest-Heck, president and COO of Freeman, is launching a blog in collaboration with pcmaconvene.org. Each month, he’ll share his wisdom on what it takes to lead others with strength and integrity....
View ArticleSpeak Like You’re Right and Listen Like You’re Wrong
It’s important to pitch an idea with confidence, and it’s just fine if your passion for something comes through when you talk. But don’t let the dialogue in your head turn you into a bad listener....
View ArticleJudge by Intentions, Not Actions
This is a bit counter-intuitive, because we’re taught to judge people not by what they say, but by what they do. All well and good. But if we take time to consider what someone intended to do, outside...
View ArticleThe Goal of ‘Goaling’
I’ve been thinking a lot lately about the advantages of “goaling.” Not goal-tending (although the hockey term has its business applications) but actual goaling — the habit of listing our goals and...
View Article
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